Privacy policy

Privacy policy of in.Stuttgart Veranstaltungsgesellschaft mbH & Co. KG / Easy Ticket Service division for the sale of entry

Purpose of data processing/legal basis:

We process your personal data when you purchase a ticket on this website and provide personal data. The legal basis for data processing is our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR in the performance of the contract with the respective organizer. Personal data such as name, address, telephone number, e-mail address and, if applicable, bank details are collected insofar as this is necessary for the purpose of establishing and processing the contractual relationship with the respective organizer. In addition, contact may be made in this context for information purposes (e.g. event cancellation, safety instructions).

Easy Ticket Service arranges the event contract in the name and on behalf of the respective event organizer and is commissioned by the customer to process the ticket purchase. To use the online ticket store, you must either register or use the guest order function. This requires you to provide your e-mail address and your title, first name, surname and address. You can optionally provide further data. The legal basis for the use of the online ticket store is our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR. This is based on the provision of a sales platform with the respective organizer.

Depending on your choice of payment option and failure to comply with our request for payment in good time, your data may also be transmitted to various service providers (see below). The legal basis for this is Art. 6 para. 1 lit. f) GDPR. We have a legitimate interest in providing you with common payment methods and settling outstanding claims and using appropriate service providers for this purpose.

Recipients/categories of recipients: If we use service providers who process personal data on our behalf strictly in accordance with our instructions, we have carefully selected them and contractually obliged them in accordance with Art. 28 GDPR. If necessary, the data will be transmitted to the respective organizer.

If you purchase a ticket via our website, the payment service provider Firstdata Telecash will be involved. If you choose the direct debit procedure, Landesbank Baden-Württemberg will receive your data required for payment. If you do not comply with our requests for payment, we will transmit your above-mentioned data and the invoice amount to be paid to the service provider Creditreform (address).

The data required to fulfill the contract will be stored for as long as necessary to achieve the purpose.

reCAPTCHA

To protect our web forms from automated requests, we use a so-called captcha from a third-party provider. As part of the captcha function, you may be asked to complete tasks or click on checkboxes. The user entries made in this context and, if applicable, the mouse movements are used to assess whether the entries originate from a human or an automated program.

As the function is provided by a third-party provider, displaying the captcha results in the third-party provider's content being reloaded. As a result, the third-party provider receives the information that you have accessed our site and the usage data technically required in this context. We have no influence on further data processing by the third-party provider. You can find more information on this in Google's privacy policy. There is no adequate level of data protection for the USA. The transfer takes place on the basis of Art. 49 para. 1 lit. a GDPR. The embedding takes place on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR and in the interest of protection against spam and misuse.

Storage of cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Purpose and legal basis of data processing

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. The legal basis for data processing by so-called "necessary cookies" is Art. 6 para. 1 lit. f) GDPR. Necessary cookies enable basic functions and are required for the proper functioning of the website. We have a legitimate interest in making the website as user-friendly as possible.

Storage period/criteria for determining the storage period

Session cookies are deleted after the browser is closed. Permanent cookies are not stored. It is also possible to visit our website without cookies. There is no obligation to use cookies. Most browsers accept cookies automatically. You can set your browser so that no cookies are accepted. You must make the settings separately for each browser and for each end device that you use.

Google Analytics

This website uses Google Analytics if you give your consent within the meaning of Art. 6 para. 1 sentence 1 lit. a) GDPR. This is a service provided by Google Ireland Limited ("Google"), a company incorporated and operated under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC (USA) ("Google"). Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of the use of the website by the user. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. The data processing is also essentially carried out by Google. Both Google and the state authorities in the USA have access to this data. However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to to a Google server in the USA and shortened there. IP anonymization is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is linked to other data about you, such as your search history, personal accounts, usage data from other devices and all other data that Google has about you.

We do not store user and event data.

These cookies are only set if you have consented to tracking by clicking on the cookie banner.

Users can prevent the storage of cookies by setting their browser software accordingly; however, we would like to point out that in this case users may not be able to use all functions of this website to their full extent. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout As an alternative to the browser add-on or within browsers on mobile devices, the following link applies Set Google Analytics opt-out cookie to prevent the collection by Google Analytics within this website in the future (the opt-out only works in the browser and only for this domain). An opt-out cookie will be stored on your device. If users delete these cookies in this browser, they must click this link again.

Data processing may also take place outside the EU or the EEA. With regard to Google, an adequate level of data protection pursuant to Art. 46 para. 2 lit. c GDPR can be assumed through the use of EU standard contractual clauses.

Data processing is carried out on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR, provided that you have given your consent via our banner.

You can withdraw your consent at any time. To do so, please follow this link and make the appropriate settings via our banner. The user and event data will be deleted after 14 months.

Communication by e-mail/telephone/contact form

Purpose of data processing/legal basis:

Personal data that you provide to us by e-mail, telephone, post or contact form will of course be treated confidentially. We use your data exclusively for the purpose of processing your request. The legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. The legitimate interest on the part of in.stuttgart arises from the interest in answering inquiries from our customers, business partners and interested parties and thus maintaining and promoting customer satisfaction.

Recipients/categories of recipients:

We generally exclude the transfer of data to third parties. In exceptional cases, data is processed on our behalf by processors. These are carefully selected and contractually bound in accordance with Art. 28 GDPR.

Storage period/criteria for determining the storage period:

We will delete or securely anonymize all personal data that you provide to us in response to inquiries no later than 90 days after the final reply has been sent to you. The 90-day retention period is explained by the fact that you may occasionally need to contact us again about the same matter after a reply and refer to the previous correspondence. Experience has shown that, as a rule, there are no more queries about our replies after 90 days.

Provision

Unless otherwise stated in the previous chapters, the provision of personal data is not required by law or contract or necessary for the conclusion of a contract. You are not obliged to provide the personal data if no information to the contrary has previously been provided. Failure to provide your personal data may mean that we are unable to respond to your contact request.

Your rights as a data subject

When processing your personal data, the GDPR grants you certain rights as a data subject:

Right of access (Art. 15 GDPR)

You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR.

Right to rectification (Art. 16 GDPR)

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you and, where applicable, to have incomplete personal data completed.

Right to erasure (Art. 17 GDPR)

You have the right to demand that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 GDPR applies.

Right to restriction of processing (Art. 18 GDPR)

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of the examination by the controller.

Right to data portability (Art. 20 GDPR)

In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request the transmission of this data to a third party.

Right to object (Art. 21 GDPR)

If data is collected on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR (data processing to protect legitimate interests) or on the basis of Art. 6 para. 1 sentence 1 lit. e GDPR (data processing to protect the public interest or in the exercise of official authority), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. The objection can also be declared in an email to datenschutz@in.stuttgart.de

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of data concerning you violates data protection regulations. The right to lodge a complaint can be exercised in particular with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement.